crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Touchpad is not Responding
When you click or move the mouse it is not responding
Locked Mousepad
Check to see if the the mousepad is locked. Look along the “F” keys on the top of the keyboard and find a key with a touch pad on it. Hold the “Fn” key and the corresponding “F” key to unlock.
Faulty Touchpad
If unlocking the touchpad did not work, considering changing the touchpad.
Reboot
Try restarting your laptop. If that does not work then reboot it.
Faulty Touchpad Drivers
Reinstall the Dell touchpad drivers by searching on the Dell website for Dell Drivers & Downloads and following the on screen instructions.
Laptop is Overheating
When you are using your laptop, you hear that the fan is very loud, and it shuts off randomly without a warning
Dusty Fan
Overheating occurs when there the fan contains dusty or other stuff is collected in the fan, you can used a compressed air duster to blow the dust off fan.
Broken Fan
Your fan may be malfunctioning. Check to see if your fan is working to cool down your system when your laptop is becoming excessively warm. If not you may need to replace the part.
The Processor is Being Overworked
Your processor may be working intensively, consider closing some applications to ease the system.
Failure to Read Disk
When a disk is inserted into the disk drive, the computer fails to recognize it
Bad Disk in Drive
Or you may be inserting a disk that is too scratched or of the wrong type for the computer to read. Insert a different disk into the drive to determine if the problem is a bad disk or a bad drive.
Broken Disk Drive
If you have inserted multiple disks into the drive and the computer does not recognize any of them, the disk drive is likely broken. You may want to consider replacement.
Keyboard keys not responding
The keys are not responding properly
No Keys On Keyboard
If the keys on the keyboard are missing consider changing the whole keyboard.
Keys Are Stuck
You may have crumbs, sand or other debris in your keyboard. This can block the keys from being pushed down. Remove the key and wipe off the area underneath the key. After you done cleaning underneath the key snap the key back in place.
Laptop Will Not Power On
When you turn on your computer, it starts to turn on and then quickly turns off
Faulty Charger
Plug in the charger to make sure that the charging light comes on. If the charging light is not on then you may have a bad charger or power cord. You should consider replacing the non functioning parts or the entire laptop charger.
If you have a working charger and the charging light is not on, make sure the outlet is functional.
Make sure your laptop charger has the proper voltage, the average computer charger has 90 watts or more.
Defective Motherboard
You may have a problem with your motherboard if both the battery and power cord are working and you are still having trouble with the laptop. In this case you may want to consider replacing the motherboard.
Bad Battery
If you are not able to use your laptop while the the battery is connected and the laptop is plugged in with a working charger then you may have a bad battery, consider replacing.
crwdns2944067:00crwdne2944067:0