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Drill Won’t Run
Drill motor is unresponsive, it wont move or make noise.
Faulty/ Damaged power cord
Be sure that the power cord connected to the drill is plugged in. If the cord is plugged in and the drill is still not working, check the cord for any cuts, fraying or damage. If the cord appears undamaged it may need to be replaced. Head to our replacement guide here for instructions.
Faulty power outlet
If you have already checked to make sure the power cord is plugged in and the drill still wont work, try plugging the drill into a different power outlet to be sure that its a faulty outlet and not a faulty drill.
Drill Overheating
When in the process of using the drill, it begins to get extremely hot, performance drastically drops and you may potentially see smoke coming out of the vents.
Dusty vents
If the vents appear to be covered in dust of any form, the internal components of the drill could potentially be covered in dust as well. Take an air compressor of any form and blow the compressed air into the drills vents in order to unclog any dust build up. If the drill is still over heating you may have to open the drill and clean it more thoroughly.
Overuse of the drill
Be sure to not overuse the power tool. With the DeWALT Hammer Drill, it’s built to be able to drill into surfaces harder than wood. If the drill has been used for an extended amount of time it may overheat, be sure to give the tool a break to cool down after extended use.
Trigger Jam
When pressing the trigger it sticks or won’t move.
Switch damaged or stuck
Above the trigger there is a switch that allows you to put the drill in forward or reverse. Be sure that the switch is in forward or reverse, if it is stuck in the center, the drills trigger won’t function.
Sticky or stuck trigger
If the trigger is sticking or stuck it may need to be cleaned out. Open up the drill casing to access the trigger mechanisms to clean out any dust or debris that may have accumulated.
Drill bits wont stay in chuck
The drill bits keep falling out of the chuck during drilling.
Chuck not tightened
This drills chucked it keyed for tightening. Use the chuck key to tighten each of the three key holes on the chuck to ensure that the drill bit stays in place.
Using lesser drill bits
Drill bits have either hexagonal or cylindrical areas for the chuck to grab onto. Cylindrical drill bits don’t offer as much grip to the chuck as hexagonal drill bits do. Using hexagonal drill bits give a better grip to the chuck and reduce slippage.
Drill bit worn out
Replace worn out drill bits to get the best traction.
Poor Performance
The drill is performing poorly
Wrong drill settings selected
This drill has two settings; a drill setting and hammer setting. Ensure you are using the right setting for the right material. The hammer setting is traditionally used for drilling into mortar, brick and concrete blocks. The drill won’t work if the setting isn’t set to either drill or hammer setting.
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