Bissell Zing 2156A Troubleshooting

The vacuum wheels are not turning, so the vacuum skips/drags while moving.

Dirt, fabric, hair, or fur can get caught around the wheel joint and jam the wheel. This rear wheel guide shows how to replace these wheels.

Thick carpet can prohibit the wheel from spinning. The swivel wheel can get stuck due to an accumulation of debris including dirt, hair, fur, and dust. If the front wheel is acting up, this swivel wheel replacement guide shows how to replace it.

The vacuum has less suction than it used to and is struggling to suck dirt.

If the filters are not cleaned between use, particles trapped in the filters can accumulate enough to the point of restricting airflow. This will result in the vacuum becoming less efficient and can result in the vacuum to overheat. If you just need to empty the tank, or want to replace the filters inside filters, this Dust Tank + Filters guide shows how to do it.

The motor filter can get damaged or clogged. If there are signs of the vacuum overheating, the motor filter should be cleaned or replaced before being used again - this is a very quick process!

As the foot brush will often be the first part of the vacuum to contact the floor, it will encounter debris that is too much for it to manage. When the foot brush becomes clogged to the point of preventing suction, the foot brush should be disassembled and cleaned. Attempting to use the vacuum to clean the debris from the foot brush can result in a more internal part of the vacuum becoming clogged.

The power cord will not go back into the housing, or pushing the button to make the power cord retract is not working.

If the button isn’t staying down when pressed, the button’s spring might have gotten loose. Cord Retraction Mechanism Replacement reviews how to get into the main housing then replace this spring. This spring is common and easy to replace.

The reaction mechanism for the spool of cable can be worn down or damaged. Cord Retraction Mechanism Replacement describes how to get to this part and replace it.

The device will not power on, with no sounds heard.

Ensure the power cord is not nicked or damaged, and the receptacle vacuum is plugged into an outlet with power. If the cord isn't retracting, this retraction mechanism guide shows how to fix it, or replace the entire mechanism. Alternatively, you can fix the cord itself, as shown in this generic cord repair guide.

The power button is connected by a spring to a switch. Sometimes the switch gets damaged, and the springs fall out of place. This retraction mechanism guide in step 1 shows how to replace that spring.

The vacuum cleaner is making way more noise than seems appropriate.

If the dustbin is full, the motor will have to work extra hard, making extra noise. Changing the dustbin and cleaning its filters can help with this. This guide explains in detail how to clean and replace the filters and empty the dustbin.