Beboncool Wireless Switch Pro Controller Troubleshooting

The controller will not turn on or charge

It is possible that the battery has died or malfunctioned, causing the controller to not charge. Consider replacing the battery by using (this guide).

Make sure the adapter is plugged in correctly and that a light turns on. If the adapter does not light up when plugged in, it may be defective and need replacing.

If the above solutions do not resolve the problem, it is possible that the motherboard has stopped working. Should this be the case, the motherboard will likely need to be replaced altogether. Learn how to replace the motherboard using (this guide).

The joystick is unable to perform all of its intended function(s)

If the character/selector is moving on its own, or if it does not move when prompted, apply compressed air into the space around the joystick while moving the joystick around in circles. This issue is often caused by dust or other debris that get inside the analog stick. If the problem still persists, the joystick may need replacing altogether. Learn how to replace the joystick using (this guide)

 A jammed joystick is typically the result of dirt and/or sticky substances finding their way into the inner part of the analog. If the problem is caused by dirt or some other type of loose debri, the joystick can often be unjammed by applying compressed air into the space around it. If the problem is caused by a sticky substance (soda, syrup, etc,) try using rubbing alcohol and a Q-tip to clean the ball of the joystick. If the joystick is still stuck after these fixes, it may need to be replaced. Learn how to replace the joystick using (this guide).

The buttons are unable to perform all of their intended function(s)

There may be dirt or other debris under the button(s). This can often be fixed by taking a Q-tip with rubbing alcohol on it and cleaning around the edge of the button(s). If this does not fix the issue, the controller may need to be taken apart to access the deeper part of the button(s). Learn how to do this using (this guide).

If a button fails to work altogether, it may need to be replaced. Learn how to replace the buttons using (this guide),

The controller is powered on but is not connecting to the console.

Ensure that the ''BEBONCOOL Wireless Switch Pro Controller has been synced to the switch. This can be done by using an already connected controller to select “Controller” in the switch menu. Proceed by clicking “Change Grip/Order.” The Switch will then ask you to sync your controller by holding down the buttons indicated on the screen.

This could be caused by disruption in the Bluetooth connection between the controller and the Switch. Make sure that Bluetooth connection is turned on by going to “Settings” and selecting “Controller Connection (Bluetooth).