Anker Soundcore Life Q20 Not Charging

The Anker Soundcore Life Q20 headphones may need to be reset if they are not charging correctly.

• Delete the pairing history from your Bluetooth device.
• On the headphones, press and hold the volume up button and power button simultaneously for 5 seconds.
• The LED indicator should flash red three times.

If encountering problems with holding power or charging, the battery may be faulty. Follow step-by-step directions [here] to replace the battery.

The charging cord and block for the headphones may be faulty or broken.

• Leave the headphones plugged in for 24 hours to see if they charge.
• Test the charger with another device to ensure that the charger is working properly.
  • If you find that the cable or block of the charger are not working, try another charger. Soundcore recommends that you use a 5V charger.

If all other parts of the headphones are working properly, the electrical outlet may be faulty.

• Use the same outlet to charge another device to ensure that it is working properly.
• If the outlet does not charge other devices, try a different outlet.