5LINX Velocity V2 Troubleshooting

Your 5LINX Velocity V2 tablet won't show any signs of powering on.

If you look closely at your screen and see it looks very dull and faint, then go into your device's settings and raise the brightness.

Plug in your 5LINX Velocity V2 and give the tablet about 2 hours to charge.

If your 5LINX Velocity V2 works while plugged in, but shuts off when it's unplugged, your tablet's battery is not holding a charge. In this case you will want to replace the battery. Doing so requires opening the device and desoldering the old battery so it can be replaced. You can use this guide to assist you in changing your device's battery.

It is possible the device is turning on but is not displaying anything. In this case you will want to replace the screen with a new one. The screen can be removed easily by taking out a few screws and gently prying it from the device. You can use this guide to assist you in replacing the screen.

If your 5LINX Velocity V2 can hold a charge and is still not powering on, then your motherboard has malfunctioned. In this case you will want to purchase a mother board and replace your damaged board. You'll need to open the device and disconnect the motherboard from everything inside to do this. You can use this guide to assist you in changing you tablet's motherboard.

Your device is plugged in and not charging, and as a result, is not powering on.

If your tablets charging screen saver won't come up while it is plugged into the charger, then try a different charger or charging cable.

If your tablet is not charging, try cleaning out your micro-USB port. Use a pick and carefully pick out material lodged in the port. Afterwards, clean the port with rubbing alcohol and allow to fully dry before trying to charge the battery again.

If your micro-USB port feels "loose", or you have to hold the cable at a certain angle for it to charge then you should replace the micro-USB port on your device. Replacing this requires some simple desoldering and resoldering directly on the motherboard. You can use this guide to help you in replacing your micro-USB port.

If your 5LINX Velocity V2 works while plugged in, but shuts off when it's unplugged, your tablet's battery is not holding a charge. In this case you will want to replace the battery. Doing so requires opening the device and desoldering the old battery so it can be replaced. You can use this guide to assist you in changing your device's battery.

Your motherboard may have gotten damaged if all other solutions don't seem to work. At that point, you'll need to replace it with a new one by opening the tablet, disconnecting it from the screen and cameras as well as desoldering it from the speaker, microphone, and Wi-Fi antenna. Use this guide to help you make this repair.

Photos taken with the device's camera are, grainy, blurry, contain stripes, or contain large black portions.

If your photos are coming out blurry, your camera may be smudged. Try using a microfiber towel to clean the lens. Using a small amount of rubbing alcohol can help get rid of stubborn streaks, smudges, and fingerprints.

If photos taken by your camera do not look correct, then your camera lens is cracked or damaged. Your ribbon cable could also be damaged in this case. Either way the fix is the same so we recommend replacing the camera assembly. It's a simple fix that requires undoing the ribbon cable from the cameras to the motherboard. You can use this guide to assist you in your repair.

If you've changed the cameras but there's still issues with taking photos, then your motherboard may be damaged. Follow this guide to open your tablet, remove all necessary connections, and replace your motherboard.

Sound from the headphone jack is nonexistent, contains noise interference, or is only coming out of one ear.

If your device outputs no sound at all, then go into your devices settings and unmute or raise your devices volume.

Before going any further try another pair of headphones. If the issues persist with a different set of headphones, then look into replacing the headphone jack.

If sound from your 5LINX Velocity V2's audio jack contains interference, is only coming out of one ear, or is just nonexistent, then you should consider replacing your headphone jack. It's soldered directly to the motherboard and it's simple to swap it with a new one. You can use this guide to help you repair your tablet's headphone jack.

Should sound quality still be an issue after replacing the headphone jack, it's possible the motherboard isn't sending the correct signals to the headphone. Replacing the motherboard should fix the problem. By removing the screws and connections to the motherboard, replacing it is a simple affair. Follow this guide to do just that.

Your device's screen could be cracked, or images displayed on the screen could be incomplete or missing. Or your screen could not be responding to touch input.

Display issues can happen for several reasons. An easy first remedy is to hold the power button to power off your device and leave it off for about a minute, then turn it back on. If the display seems normal and touch functionality works now, it could have been caused by a minor software issue.

If you can see the screen of your 5LINX Velocity V2 is cracked, you are going to have to replace the screen. Opening the device is simple with the removal of a few screws and gently prying the screen off. This guide will help you in replacing your tablet's screen.

If your screen looks physically undamaged but the image has lots of unexpected artifacts or areas without any image at all, the screen needs to be replaced. This is a straightforward repair that requires removing a few screws and prying the screen off of the tablet. This guide will help you in replacing your tablet's screen.

If your 5LINX Velocity V2 is not accepting touch screen inputs on some of your screen, or all of your screen it likely indicates a damaged digitizer. To fix this you want to replace your tablet's screen, which is as easy as unscrewing your tablet and gently prying the screen off. You can use this guide to help you in the repair.

If you've followed the previous troubleshooting steps and the problem persists, there may be unseen damage to the motherboard. Open the tablet and replace it by following this guide.

Your device does not connect to a WI-FI network.

Airplane mode is made to turn off your tablet's wireless signals to not interfere with an airplane pilot's radio communication, but if you accidentally leave it on you won't be able to connect to a network. Go into your device's settings and see if your device's airplane mode is on. If so, turn it off and connect to the internet.

Many devices have the option to disable their Wi-Fi antenna. If you want to utilize a Wi-Fi network, you'll need to make sure it's enabled. First go to your settings and make sure your devices Wi-Fi is turned on. Then try connecting to your network.

It's possible there's a minor software problem preventing the Wi-Fi module from working properly. Hold the power button and power down your device, leave it off for about one minute, then power it back on. If you're able to connect to a network, this was probably the case.

Your router may not be sending a clean enough, or strong enough, signal for some reason. It doesn't hurt to restart it just to be certain. Go ahead and restart your router according to the manufacturer's instructions, and after it fully comes back online try reconnecting your device.

If your Wi-Fi is on under settings, you've restarted your device, restarted your router, and it will still not connect to a network then your devices internal Wi-Fi antenna is likely damaged, and you should replace it. The antenna is soldered directly to the motherboard so you'll have to open your tablet and solder on a new one.

After checking your settings, restarting the device, restarting your router, and either replacing your antenna or checking it for damage, if a network connection cannot be established, then the Wi-Fi chip on your motherboard may be damaged in some way. You'll need to replace the motherboard to remedy this. Doing so requires the removal of a few screws and the screen, and then desoldering all of the wires from the motherboard. Follow this guide to help you through this repair.

Sounds recorded from your microphone are extremely noisy, or too quiet, or segments of audio are missing.

On your 5LINX Velocity V2 tablet to the right of your headphone jack you will see your microphone's opening. If this is clogged with some material, then you should try to clean it out. Using a pick to pluck out the material would work well. Use a very small amount of rubbing alcohol and a cotton swab to help remove any stubborn dirt.

If you're listening to recorded audio through the tablet's speaker and the audio quality is lacking, it might be the speaker. Test some audio from a source that wasn't the microphone. Then try testing the recorded sounds through the headphone jack or another device if possible. If the tablet's speaker is the only problematic source then replacing the speaker is easily achieved by desoldering two wires and soldering on a new speaker in its place.

If you're listening to recorded audio through the tablet's headphone jack and the audio quality is lacking, it might be the jack itself. Test some audio from a source that wasn't the microphone. Then try testing the recorded sounds through the speaker or another device if possible. If the tablet's headphone jack is the only problematic source then replacing the headphone jack is advised. You'll need to pen the device up and desolder the current one by following this guide.

If you clean your 5LINX Velocity V2's microphone opening and the quality has not improved, then you should replace your tablets microphone. Desoldering the current microphone from the motherboard and soldering on a new one should work.

If all else fails, your motherboard might not be processing the signal from your microphone clearly. You'll need to open up your device and replace it by following this guide.

The sound coming from the speaker could be very quiet, nonexistent, or very raspy.

If your device outputs no sound at all, then go into your devices settings and unmute or raise your devices volume.

The device's speaker is damaged if the audio is very quiet, nonexistent, or very raspy. In this case we recommend replacing the speaker. Doing so requires opening the tablet up, desoldering two wires from the motherboard, and resoldering a new replacement speaker into place.