to get mine to work I had to follow the steps on here but then it wouldn't connect device so I went to device manager (right click the windows logo then select device manager) then expand your USB section at the bottom look for the one that says generic usb hub - right click - select update driver let it go to windows update then scroll down to advanced options left click scroll down to additional options click optional updates then select the one that has 'android fastboot' in the title click it download it then try to connect your phone