crwdns2890332:0No water out of the brew headcrwdne2890332:0Make sure everything is really clean. There is a screen the water comes through above the brew head (to hit the coffee). Sounds like it may be plugged. I think it’s a phillips screw that holds it in place. If you have the head cleaner that come with it the screw driver is attached. Take screen of and clean really well. When you take it off turn machine on and see if water comes out of brew head. If it does, then that is the problem.
crwdns2890332:0No water out of the brew headcrwdne2890332:0I had the same problem. Thought it was the pump so replaced it. Nope. I now have a spare pump if that ever goes. The problem is in the portafiler (where you put the coffee). The inside gets clogged if you don’t tip it upside down and run water through the 2 holes in the bottom after each use. You have to be really careful as there are tiny springs in it, but loosen screws, open up and clean. Maybe take a picture of it after openning and before touching anything.