I fear this is my issue as well. Customer service could only offer a discounted new one which I’m not jumping on just yet . This one is only a year and a half old and for what was paid, it should still be working. It’s been leaking since the day we took it out of the box but I could never figure out from where. I see one of the screws on the bottom completely rusted, not sure if I’m going to get them off.