Patrick

Just a bit of an idea here. When I was experimenting with linux music/media boxes made of random old parts I came across a similar problem. You can buy a small tool that is designed to fit around these pins so you can apply much less force than using a screwdriver or knife, although these methods are perfectly fine as well. While I was using an old Pentium D I noticed that one of the outer pins was missing. I grabbed a very small capacitor from my parts box and thinned down the leg until it would fit into the motherboard socket. Then using a tiny amount of conductive glue i connected my new leg to the nub left on the board. Its been two years and the computer is still working with no problems. Of course I don't know if that pin was redundant, but it might be worth a shot for you.

If the phone is brand new there should be a 12 month manufacturer warranty on it at the bare minimum. You will have to either consult the documentation you received with the phone regarding a warranty service, or go back to the store that you bought it. Only go back to the store if it is a dedicated mobile phone outlet [don't go to a supermarket and expect anything after 14 days]. It sounds like there was an undue amount of pressure on the screen and part of the screen has broken or some of the connections for the screen have become loose.

A USB port is probably the easiest fix you'll find on a personal computer. The USB port has 5 pins as seen in the diagram below. http://www.google.com.au/imgres?imgurl=h...-cable-wiring.png&imgrefurl=http://www.bealecor...-otdSw&zoom=1&tbnid=wjM9HvRMA2QJBM:&tbnh=... If the port works sometimes then there is simply a loose connection inside the case. With a desktop PC the colors will match the diagram. However as a laptop has to sacrifice a lot to get to such a small size these colors are likely missing. If you have a multimeter (set to ~5vDC) then you can test which pins are which. The red lead will be about 5V, black lead should be 0V, and the green and white leads should be about +/- 3v Connect the black lead to a ground or even to the outer rectangular case of the USB port as this is also ground and use the red lead to test each pin. Be careful to avoid crossing wires as this will make your problem worse. If you have a known working USB port then test that one. They will all follow the same standard....

Make sure you are checking each with multiple sources of sound. For example, play music on a computer then plug in each pair of headphones. If you still don't hear anything try using your phone or another computer. If you have another pair of earphones that you know work use these in your test devices as well. If one pair works, and the other doesn't, then you know for sure they are broken.

Silly point, but make sure that you are pressing the sync buttons on the console and the controller.

Do sounds still work for your ringtones/music? Does the phone still vibrate when a call/message is received?

Use iTunes and select the sync tab. Re-Sync the phone to your computer and the firmware should be updated. Do not interrupt this sequence. Once the phone is done it should notify you via iTunes and then you an disconnect and use the phone as normal. Cheers: Patrick Busby

This sounds like the pcb board mounting inside the speaker jack has come loose because the headphones may have been ripped out at an odd angle, or too much force was used on them. The board that supplies audio to your headphones via the headphone jack has come loose and may be shorting/not connected. The best way to find out would be to open the laptop for yourself and check. If you still have a warranty, send it back, otherwise this might be a bit tricky. If you need to open the laptop there will be up to a few dozen screws in the base, underneath the battery case, and under some stickers. You will also have to remove any hard drives to access other screws, there are also screws under your keyboard, however every keyboard has a different opening mechanism. I would suggest that if you do not have a warranty and are not technically skilled, print out this page and take it to your local repair shop. Most of the time they will not charge a lot (about $50) to repair something like this. If the board is...