Whill Ci Powerchair Repair

The WHILL Model Ci is an innovative personal electric powerchair created by WHILL Inc., a mobility company founded in 2012 by a team of Japanese engineers dedicated to reinventing short-distance transportation. WHILL's mission, as the company explains, is "to provide mobility to those who have difficulty walking so they have the confidence to lead active, fulfilling lives" (WHILL Inc.).

Released in 2018, the Whill Ci was promoted not simply as a wheelchair but as a "personal electric vehicle." According to Electric Wheelchairs USA, "The Whill Model Ci combines the benefits of a power wheelchair and a mobility scooter" and was designed to let people with mobility issues travel comfortably indoors and outdoors (Electric Wheelchairs USA). The Whill Ci represents WHILL's broader commitment to stylish, functional assistive technology that fosters independence and modern mobility.

Building on the success of the original Ci, the company later introduced the WHILL Model Ci2, which featured improvements in range, suspension, and ease of disassembly. As WHILL's news release states, "The Ci2 makes it easier for people with mobility limitations to get out and explore"—underscoring the firm's dedication to inclusive design (WHILL Inc.).

Targeted toward older adults, travelers, and people with mobility issues, the WHILL Ci originally retailed for $3,999- $4,499 USD, placing it in the premium range of power mobility devices. It was praised for its maneuverability, comfort, and aesthetic appeal, making it particularly popular among users who wanted a chair that felt modern and empowering rather than clinical.

While the Ci has not been associated with any major recalls or safety failures, its omni-wheel front casters—a signature WHILL innovation—are particularly noteworthy. These multidirectional rollers allow the chair to move smoothly in tight spaces, providing precise control and agility that traditional wheelchairs lack. As Electric Wheelchairs USA explains, "The rollers allow the whole unit to move in multiple directions while the tires stay intact in a straight position," improving user comfort and reducing collision risks indoors."

In sum, the WHILL Model Ci stands out as a modern, travel-friendly powerchair that merges advanced mobility features with sleek design and innovative technology. As Electric Wheelchairs USA puts it, "The WHILL Model Ci is not just a powerchair—it's a lifestyle upgrade for people who want freedom and confidence to go anywhere." Despite the setback, Ci2 sought to offer better assistance to people with mobility difficulties by giving them the chance to travel/move without fear of support.

WHILL Model F- This model emphasizes foldability: very portable, designed for travel (car trunks, taxis, etc.). Specs include an approximate range of ~12.4 miles, a weight capacity of ~115 kg, and a "folding design for convenient travel" mentioned. Good option if portability is a higher priority than some of the higher‑end features of the C2 (like suspension). For your device page, it's a helpful comparison model ("If you want travel‑friendly vs rugged indoor/outdoor").

WHILL Model R- This is more of a mobility scooter than a powerchair — for users who may need less "clinical" wheelchair form and more "scooter‑style" mobility. It features electronic stability control, a dual motor system, and a best‑in‑class turning radius for urban navigation. Including this on your device page, as part of the "WHILL family," provides context: your Ci model is part of a broader line of mobility devices. If relevant, you could note "For heavier users or more outdoor use, the R series may be considered" etc.

The Whill Model Ci is immediately recognizable by its omni-wheel front casters, which employ multiple lateral rollers for multidirectional movement. Electric Wheelchairs USA notes that these "rollers allow the whole unit to move in multiple directions while the tires stay intact in a straight position," enabling the chair to pivot smoothly and avoid ankle collisions.

The Ci also separates into three main parts for portability: the seat (≈ 32 lb), the front wheel section (≈ 32 lb), and the rear drive unit (≈ 44 lb). Reviewer Sylvia Longmire of Spin the Globe highlights this unique modularity: "It comes apart in three pieces, and each one is light enough for me to lift into the back of my SUV." She further remarks that "the battery can be removed and carried separately, which is great for airline travel" (Spin the Globe).

These features distinguish the Ci from the later Ci2, which offers suspension and higher weight capacity. Users can locate the model and serial number on a label beneath the seat or near the rear frame.

Manufacturer- WHILL Inc.

Model- Whill Model Ci

Top Speed- 5 mph (8 km/h)

Weight Capacity- 250 lb (113 kg)

Product Weight- 114 lb (52 kg) with batter

Controller- Joystick with Bluetooth app connectivity

Drive System Front-wheel drive dual in-wheel motors

Electric Wheelchairs USA

Spin the Globe

WHILL's New Portable Power Chair Makes It Easier for People With Mobility Limitations to Get Out and Explore

WHILL Customer Support

How can I disassemble and assemble Model C / Ci?

See Whill powerchairs for more Whill powerchair information!