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Why won't my laptop turn on after pressing the power button |
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Cooling fan not working properly |
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Laptop power issues after battery replaced |
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Why is my pc touch pad not working |
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Troubleshooting
If you're having difficulties with the HP EliteBook try referring to the, troubleshooting page
Background
The HP EliteBook 840 G4 is a lightweight work laptop that came out early 2017. It uses Intel’s 7th-generation Core processors and has a 14-inch screen, with some models offering a touchscreen. It’s built to last with a tough metal body and has strong security features for business use. It runs Windows 10 Pro and includes useful ports like USB-C, DisplayPort, and Ethernet, making it a solid and dependable device for everyday use.
Identification
For physical identification look for a sticker on the bottom. The label will contain the model number which will be HP EliteBook 840 G4. For software and system identification use the Fn + Esc shortcut, press the keys at the same time. An "HP System Information " window will appear on the screen, which includes the product name and serial number.
Technical specifications
Cpu: Consist of the Intel Core i5 and i7 Series
Gpu: Intel UHD Graphics 620 or Intel HD Graphics 620
HDD/SSD: up to 4000GB SSD + up to 5000GB HDD
RAM: up to 32GB
Battery: 51Wh, 3-cell, 51WH, 3-cell, 51Wh, Li-ion, 3-cell
Weight: 1.48 kg (3.3 lbs)
Dimensions: 338 x 237 x 19 mm (13.31" x 9.33" x 0.75")
OS: Windows 10 Pro, Windows OS, Windows 10 Home