Dell XPS 13 9310 2-in-1 Repair

The Dell XPS 13 9310 2-in-1 model can be used a multimedia laptop or tablet. It was released in late 2020 (September 30th) with the regular XPS 13 9310 model as a successor to XPS 13 9300 model to incorporate a newer Intel processing core into the lightweight, thin design at 2.9 pounds.

As of early 2025, this model is discontinued with the original manufacturer, Dell, but refurbished devices of this model can still be bought through outside resellers, such as Amazon, at a starting price of $1,799.

It's major features include a 13.4" UDH, anti-smudging touchscreen, 11th Gen Intel core processor, Windows 11, 512 GB of hard disk storage, Widescreen HD webcam, digital microphones, 2 thunderbolt ports, a headset port, and a microSD-card slot. There are additional advanced authentications, such as a fingerprint reader on the power button and face recognition within the webcam.

The main users for this devices are those who don't have advanced knowledge in computer science and need a tool for work or recreation. The active pen support, HDR 400 certified display for over 16 million colors, touchscreen, and 2-in-1 features provide an alternate way for drawing, designing, and notetaking as it mimics the positions for drawing on a piece of paper or notepad.

Some common troubleshooting areas users experience with this device is low battery life, overheating keys, and the screen freezing; however, many users love its sharp displays, versatility, and light weigh (Dell Customer Reviews).

The Dell XPS 13 9310 2-in-1 model is made from aluminum and carbon fiber, and mainly comes in a platinum silver color. It has a 13.4" touch screen and the following standard dimensions when closed:

• Height: 0.56"
• Width: 11.69"
• Depth: 8.15"

The model number and specifications can be obtained from the settings on your device. Simply search for "model" or "systems > about" or "device specifications". The model number should be listed at the top.

Compared to the regular XPS 13 9310 model, the 2-in-1 model works both as a laptop and a tablet with active pen support, so the screen and be bent all the way back so that is touches the backside of the keyboard. Therefore, the pen and touch specification should be available for your device and listed in the settings.

The big difference between the XPS 13 9310 2-in-1 and its predecessor is that this model has a 11th Gen Intel core, and should be listed as the processor in the settings for your device instead of a 10th Gen Intel core for the XPS 13 9300 model.

The big difference between the XPS 13 9310 2-in-1 and its successor in the XP 13 series, is that the XPS 13 9315 model only has 2 thunderbolt ports, while XPS 13 9310 has an additional headset port and SD-card slot on the sides. The XPS 13 9315 model also lists a 12th Gen Intel core as its processor instead of a 11th Gen Intel core in the settings for the device.

• Dimensions: 14.35 (h) x 297 (w) x 207 (d) mm
• Weight: 1.32 kg (2.9 lbs)
• Display: 13.4" UHD 60 Hz, anti-reflective, anti-smudge touch screen with low blue light and active pen support
• Processor: 11th Generation Intel Core i3, i5, or i7
• Operating System: Windows 11
• Installed RAM: 16 GB
• Hard Disk Storage: 512 GB
• Primary Battery: 4-cell, 51 WHr "smart" lithium-ion, integrated

Source: Dell XPS 13 9310 2-in-1 Product Page's Technical Specifications

• Dell XPS 13 9310 2-in-1 Product Page
• Dell XPS 13 9310 2-in-1 Major Components
• Dell XPS 13 9310 2-in-1 Setup and Specifications
• Dell XPS 13 9310 2-in-1 Support Page
• Dell XPS 13 9310 2-in-1 Online Service Manual
• Dell XPS 13 9310 2-in-1 Troubleshooting and Usage Guide
• How to Find the Product Model Number of your Dell Computer