crwdns2853023:0crwdne2853023:0
Part of a headphone jack was stuck inside the headphone port.
crwdns2853024:0crwdne2853024:0
I ordered a replacement I/O board. Removal and installation was simple.
crwdns2853025:0crwdne2853025:0
There's a hole on the backside of the headphone port. If there's no physical damage, simply removing the I/O Board and using a small pin allows for removal of any stuck pieces. (Unless you try a super glue trick you read online and end up sealing off the port.)
crwdns2944067:02crwdne2944067:0
The GripStick extraction tool is great for removing broken off headphone plugs that are stuck in the jack. They are available in the Parts & Tool store here on iFixit.
Alec - crwdns2934203:0crwdne2934203:0
I have a MacBook Air 2015 witha bad I/O board. Problem is that ordering the iFixit Pro Toolkit did me no good. One needs a Pentalobe 5 driver head to open the MacBook Air, but the “Pro” toolkit contained no such driver bit. With a magnifying glass and flashlight I studied each bit’s label. There is no Pentalobe bit. And don’t try calling iFixit for customer service; they simply ignored all my calls. I am an extremely disapointed customer.
Anthony V Toscano - crwdns2934203:0crwdne2934203:0