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Carefully remove the faulty battery from the back of the phone.
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Inspect the battery port to ensure the battery is the issue. Ensure the four gold connecting prongs are intact and are pointing straight into the port.
| + | [* black] Carefully remove the faulty battery from the back of the phone. |
|---|---|
| + | [* black] Inspect the battery port to ensure the battery is the issue. Ensure the four gold connecting prongs are intact and are pointing straight into the port. |
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