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BEFORE trying with tools, it is possible to get the cap off as well as the inner part of the toothbrush without any tools. This will not damage the toothbrush; actually it will possibly save the toothbrush from being marred.
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Simply push the metal head at the top of the tootbrush downwards into a hard surface with some force and the bottom cap and the inner part will pop out by itself.
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This works on both old and new Sonicare models.
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If this worked for you, simply skip Steps 3–6.
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