Xbox One Stereo Headset Speaker Replacement

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Firmly grip the ear pad and the plastic back plate underneath. With your other hand, grip the back of the speaker casing.
Do not grip the back of the speaker by the headband. Twisting this connection will break the headphone off the headband.
With the ear pad facing you, push down on the back plate and turn counter-clockwise to unlock the prongs holding it in place. The back plate will only rotate about 1 cm.

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