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Remove the SIM tray
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Before starting repairs, take your Galaxy A20e off the charger and power it down.
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Insert a SIM card eject tool, a SIM eject bit or a straightened paper clip into the hole on the SIM tray located on the left side of the phone.
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Press your SIM card eject tool firmly into the hole in order to eject the SIM card tray.
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Remove the SIM card tray.
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