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Troubleshooting iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher'

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Troubleshooting iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher', Observe The Dot Projector: crwdns2935265:00crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
Observe The Dot Projector
  • At the Portrait Mode, there is no flashing red light from the Dot Projector.

  • We can confirm now that the Dot Projector has malfunctioned.

  • This is the fault and the problem cannot be fixed.

  • The three parts ( infrared camera, flood illuminator and dot projector) are paired to the phone. Damage of any one of them can cause Face ID failure and such an issue is irreparable.

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