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Replace a faulty IR board to restore control of your iMac with an Apple remote.
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Orient the iMac face-side down on a table with the bottom edge facing yourself.
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Remove the two Phillips screws securing the access door to the bottom grille of your iMac.
 
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Remove the three T8 Torx screws securing the front bezel to the rear case along the lower edge of the iMac.
 
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Turn the computer over.
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Use your thumbs to press both RAM arms in past the front bezel for enough clearance to lift it off the rear case.
 
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While holding the RAM arms in with your thumbs, lift the lower edge of the front bezel enough to clear the rear case.
 
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Insert a plastic card up into the corner of the air vent slot near the top of the rear case.
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Push the card toward the top of the iMac to release the front bezel latch.
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Pull the front bezel away from the rear case.
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Repeat this process for the other side of the front bezel.
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If the bezel refuses to release, try pressing the lower edge back onto the rear case and repeat this opening process.
 
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Lay your iMac stand-side down on a table.
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Lift the front bezel from its lower edge and rotate it away from the rest of your iMac, minding the RAM arms that may get caught.
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Lay the front bezel above the rest of the iMac.
 
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If necessary, remove the piece of kapton tape wrapped around the microphone and camera connectors.
 
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Disconnect both the camera and microphone cables.
 
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Peel the lower EMI shield off the lower edge of the iMac and off the two vertical 4" sections on either side of the iMac.
 
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Tape the lower EMI shield up against the face of the display to keep it out of the way while you work.
 
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Disconnect the IR board cable by pulling its connector toward the left edge of your iMac.
 
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Remove the two T6 Torx screws securing the IR board to its metal bracket.
 
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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