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After performing all possible software troubleshooting, if you're headphone jack still doesn't work, you will have to replace the entire motherboard because the jack is permanently attached to the motherboard.
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Use a PH000 screwdriver to unscrew the eleven 4mm Phillip head screws located on the back panel.
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Using the iFixit opening tool, pry open and remove the back cover of the laptop.
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Use a PH000 screwdriver to unscrew the four 3.5mm Philips head screws located on the battery.
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Disconnect the port connecting the battery and the motherboard and then remove.
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Use a spudger to lift the latch that holds the hard drive cable in place.
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Use a plastic opening tool to pry the hard drive out.
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Lift the plastic wedges up on both sides of the hard drive.
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Use a PH0 screwdriver to unscrew the three 3 mm Phillips head screws located on the fan.
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Use a PH1 screwdriver to unscrew the four 3mm Phillips head screws located on the processor cover.
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Disconnect the cable.
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Disconnect the plastic arm attached to the processor and remove.
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Disconnect the cable attaching the fan to the motherboard and remove.
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Use a PH1 screwdriver to unscrew one 3mm Phillips head screws on Wifi card.
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Disconnect the Wifi card.
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Disconnect the 5 cables to keyboard and speakers.
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Use a PH1 screwdriver to unscrew six 3 mm Phillips head screws on the motherboard.
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Use the iFixit opening tools to pry motherboard from back of laptop.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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Eastern Washington University, Team S2-G6, Munoz Fall 2018 crwdns2935289:0Eastern Washington University, Team S2-G6, Munoz Fall 2018crwdne2935289:0
EWU-MUNOZ-F18S2G6
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