Before starting repairs, take your Galaxy A20e off the charger and power it down.

Insert a SIM card eject tool, a SIM eject bit or a straightened paper clip into the hole on the SIM tray located on the left side of the phone.

Press your SIM card eject tool firmly into the hole in order to eject the SIM card tray.

Remove the SIM card tray.

When reinserting the cards, make sure to properly orient them in the tray.