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-[* black] Using your fingers, screwdriver, or another preferred tool, carefully pull or push up from the underside of the RAM chip until it naturally sits in the socket at an angle.
-[* icon_note] if you feel like you’re using too much force, push out the metal holdings on the RAM chip while attempting to lift it up
-[* icon_note] There are 2 RAM chips that can be removed.
+[* black] Use a plastic opening tool or your fingers to carefully pull or push up from the underside of the RAM chip until it naturally sits in the socket at an angle.
+[* icon_note] If using too much force, push aside the metal holdings that holds on to the RAM chip on both side then attempt lifting it up
+[* icon_note] There are 2 RAM chips that can be removes.