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-[* black] Opening the Flex 10.1 can be challenging. Don't get discouraged if it takes multiple attempts before the Flex 10.1 is opened.
-[* black] Insert the plastic opening tool into the seam between the front case and the rear panel of the Flex 10.1.
-[* black] Gently enlarge the existing gap by pressing and wiggling the plastic opening tool into the gap near each of the clips attached to the rear case, pushing the clips toward the center of the device until the clips have been freed.
-[* black] Repeat the same procedure to free all clips around the Flex 10.1.
+[* icon_note] Opening the device can be tricky, so it may take a few attempts to get it open.
+[* black] Gently insert the plastic opening tool into the seam between the front and rear case panel of the device.
+[* black] Carefully expand the gap by inserting and maneuvering the plastic opening tool near each clip on the rear case, pushing them toward the center until they are fully released.
+[* black] Repeat this process to release all the clips around the device.