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| + | [* black] Shut down the computer. If you are unsure whether it is completely shut down, turn the computer on then shut it down through the operating system. |
|---|---|
| + | [* black] Disconnect all external devices from the computer. This includes printers, mp3 players, speakers, and flash drives. |
| + | [* black] If the power cord is plugged in disconnect the cord from the laptop. |
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