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crwdns2936043:0crwdne2936043:0 crwdns2933505:0crwdne2933505:0 Lorraine Canez
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| [title] Trying new batteries/AC adapter. | |
| - | [* black] If checking the battery placement and making sure they were firmly into place didn't work, you would then need to try new six ''AAA'' batteries. After placing the new batteries in your device correctly/firmly, you see that the label maker powers on, it shows that the old batteries were drained and not able to be used any longer. |
| - | [* black] If you're using the AC adapter''(your device will not power on at all)" and plugging it into the outlet and fully into the connection of the label maker didn't work, try using six new ''AAA'' batteries. After doing so, and you have already followed the previous steps and it still won't turn on, then your AC adapter will need to be replaced. |
| - | [* black] Drained batteries are usually the cause of the device no longer working properly; For example, turning on the device and it powering off shortly after. Going through the steps shown will help guide you. |
| - | [* icon_note] For further information on where to order/purchase the AC adapter check on [http://brother-usa.com|brother]. |
| + | [* red] Once the label maker is open, remove the six AAA drained batteries. |
| + | [* black] If your using an AC adapter, replace the old one with the new HQRP adapter. |
| + | [* icon_caution] If you see white on the batteries, that would be corrosion. Be careful when disposing. |