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-[* red] Remove the top cap of the machine by turning it in a counter-clockwise motion.
+[* red] Remove the top cap of the machine by turning it in a counter-clockwise motion (left hand in the picture), Check inside the water chamber, and if the silicone washer is inside, having fallen from the underside of the lid, retrieve it and reattach to the lid.
+[* black] Remove the entire pressure valve stem that is attached to the side of the espresso machine: using a crescent wrench, turn the six-sided stem tube counter-clockwise; you'll find it best to apply the wrench as close to the wall of the espresso machine (farthest away from the right hand shown in the photo).