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crwdns2933797:0Sebastiancrwdnd2933797:0crwdne2933797:0
crwdns2936043:0crwdne2936043:0 crwdns2933505:0crwdne2933505:0 Sebastian
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+ | [title] Reset ink cartridge IC chip using a chip resetter |
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+ | [* black] Remove the affected cartridge from the printer. |
+ | [* black] The cartridge IC chip is located on top of the cartridge. |
+ | [* black] Press the pins of the chip resetter on the three contacts of the IC chip until the LED of the resetter turns green. |
+ | [* black] Re-insert the cartridge into the printer. If the cartridge is still not recognized, try again several times and switch the printer off and on again. |
+ | [* black] If the problem is not solved, either the cartridge IC chip is defective (in this case, a new cartridge should work) or the problem is located on the printer side (e.g. defective main PCB or damaged software). |
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