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| + | [title] Recover the device |
|---|---|
| + | [* black] ***Instructions for macOS(Catalina and later)***: Open Finder. Follow Step 1, and then plug your device into your computer. In the sidebar, you will see your device. Click on it, and a popup will appear. ***Click update*** to update your phone without erasing data. ***Click restore*** if you have forgotten your passcode. This will reset the phone. |
| + | [* black] ***Instructions for macOS(Mojave and earlier) and Windows***: Connect your device to your PC. Open iTunes, and click the iPhone icon near the top left of iTunes. A popup will appear. Press OK. ***Click update*** to update your phone without erasing data. ***Click restore iPhone*** if you have forgotten your passcode. This will reset the phone. |
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