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[* black] Remove the screw cover located on the bottom of the Zune.
[* black] Stick a small flat head screw driver in one side of dock screw cover and gently ease it out. Do the same on the other side until it's worked free.
[* icon_caution] This is a brittle piece of plastic that will break if forced.
-[* red] Once removed, two 2.6 mm screws are exposed.
+[* red] Once removed, two 2.6 mm screws are exposed. Remove the two screws using a small Phillips screwdriver.