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Introduction |
If your HP 15-ay114cy (also known as the HP Notebook 15) is no longer detecting wired audio devices or external devices connected through the USB ports are not connecting to your laptop, then you may have a faulty or broken Audio/USB board that needs to be replaced. | | When your Audio/USB board is working properly then, any wired audio connected to the laptop will receive sound. Also, any external device connected to the laptop through the USB ports will be detected and workingwill work with efficient response time. If your laptop is older, extensive use of the laptop’s audio and USB ports can cause them to become damaged and break, resulting in the same symptoms with the laptop with good response time.Audio/USB board. However, If your laptop is new, it is possible that youjust may have a faulty Audio/USB boar. Howeverd,after extensive use of the laptop the audio and USB ports which canbecome damaged and break resulting result in the same symptomswith the Audio/USB board from extensive use. | | | Before removing the Audio/USB board, relate back to this [[HP 15-ay114cy Troubleshooting|troubleshooting page]] for further information about what is causing your symptoms. Moving forward, be sure to follow all prerequisite guides included for dismantling your device. | | | No special skills are required to remove and replace the device Audio/USB board. However, you will need a plastic opening tool (plastic spudger) as well as a Phillips #0 Screwdriver. |
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