|
Introduction |
| If your HP 15-ay114cy (also known as the HP Notebook 15) does not hold a charge, you most likely have a faulty or dead battery that will need to be replaced. | | | A properly working battery would experience a long battery life, in addition to being able to power on without any issues. However, since the battery is a consumable component of this device, over time it can experience wear after several charging cycles. | | Before replacing the device battery, ensurerelate back to this [[HP 15-ay114cy Troubleshooting#Section_Battery_Does_Not_Last_Long|troubleshooting page]] for further information about what is causing your symptoms. Ensure that all external devices are unplugged from your USB or Audio ports. It is also important to unplug the device from any charging cables and to turn off the device before following the replacement guide. | | | No tools or special skills will be required to remove and replace the device battery. |
|