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If for any reason your device has been dropped, damaged, or cracked, then it could interfere with the sensitivity of the screen. If this happens to be the case, then here's a solution to replace a damaged display.
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Using the plastic spudger, remove the back casing of the device (it will snap off).
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Using a #000 1.5 mm Phillips screwdriver, remove the screws along the inside of the device(there is two screws under the motherboard, do not forget those).
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At this point, you should be able to remove the display.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.