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SteelSeries Arctis Pro Plus GameDAC Headset Mute Button Cap Replacement

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If the headset mute button is broken or not pressing down properly, follow this guide to replace the button cap.

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  1. SteelSeries Arctis Pro Plus GameDAC Headset Mute Button Cap Replacement, Headset Ear Cushions: crwdns2935265:01crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 SteelSeries Arctis Pro Plus GameDAC Headset Mute Button Cap Replacement, Headset Ear Cushions: crwdns2935265:01crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Lift the edge of the cushion and pull out slightly.

    • Work your way around the cushion until it comes off completely.

    • Repeat for the other cushion.

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  2. SteelSeries Arctis Pro Plus GameDAC Headset Mute Button Cap Replacement, Headset Circuit Board: crwdns2935265:02crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove the three 5mm screws with a Phillips #0 driver head on the headphone with the microphone.

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  4. SteelSeries Arctis Pro Plus GameDAC Headset Mute Button Cap Replacement: crwdns2935265:03crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Lift the speaker off the headset to expose the circuit board.

    • Be careful not to lift the speaker too quickly or too forcefully to prevent the wires from being pulled out of their connections.

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  5. SteelSeries Arctis Pro Plus GameDAC Headset Mute Button Cap Replacement: crwdns2935265:04crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove the three 5mm screws using a Phillips #0 driver head.

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  6. SteelSeries Arctis Pro Plus GameDAC Headset Mute Button Cap Replacement: crwdns2935265:05crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Lift the circuit board out of the plastic housing.

    • Press in on the volume wheel while pulling on the circuit board to help maneuver the circuit board out of the housing.

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  7. SteelSeries Arctis Pro Plus GameDAC Headset Mute Button Cap Replacement, Headset Mute Button Cap: crwdns2935265:06crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 SteelSeries Arctis Pro Plus GameDAC Headset Mute Button Cap Replacement, Headset Mute Button Cap: crwdns2935265:06crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Flip the circuit board over and remove the keycap by pulling on it.

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To reassemble your device, follow these instructions in reverse order.

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Kyle Chang

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Cal Poly, Team S18-G1, White Winter 2019 crwdns2935289:0Cal Poly, Team S18-G1, White Winter 2019crwdne2935289:0

CPSU-WHITE-W19S18G1

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Can you provide a part number or link to order the replacement mute button cap?

Pete - crwdns2934203:0crwdne2934203:0

Did you find the part number?

Robby -

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