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Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement

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This repair guide will detail how to access and replace the volume and noise cancelling control buttons on the right side of the Sony WH-CH720N. This is necessary in the event the buttons crack, break, or fail to function during normal use.

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  1. Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement, Battery: crwdns2935265:01crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement, Battery: crwdns2935265:01crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement, Battery: crwdns2935265:01crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • Remove the four 5 mm screws in the right using a Phillips #00 screwdriver.

    • Remove the speaker panel to reveal the battery.

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  2. Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement: crwdns2935265:02crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement: crwdns2935265:02crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Unplug the battery with tweezers

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  4. Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement: crwdns2935265:03crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement: crwdns2935265:03crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement: crwdns2935265:03crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • Gently remove the battery from the device using the plastic spudger.

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  5. Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement, Volume & Noise Cancelling Control Button: crwdns2935265:04crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement, Volume & Noise Cancelling Control Button: crwdns2935265:04crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement, Volume & Noise Cancelling Control Button: crwdns2935265:04crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • Unscrew the two 3 mm screws retaining the circuit board to the headphones.

    • Carefully remove the circuit board with the plastic prying tool.

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  6. Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement: crwdns2935265:05crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement: crwdns2935265:05crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement: crwdns2935265:05crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • Next, use the prying tool to remove the buttons.

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  7. Sony WH-CH720N Volume & Noise Cancelling Control Button Replacement: crwdns2935265:06crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove buttons and replace.

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To reassemble your device, follow these instructions in reverse order.

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Mason Nance

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WCU-VIRTUE-S24S1G2

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