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Sony WH-1000XM4 Motherboard Replacement

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  1. Sony WH-1000XM4 Motherboard Replacement, Motherboard: crwdns2935265:01crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Before beginning any repairs, press and hold the power button on the left ear cup for about 2 seconds until the blue light turns off.

    • Place your headphones onto a work surface, ear pads facing up.

  2. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:02crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Use your thumb to depress the LEFT ear pad near the long outer edge, creating a gap between the cushion and the frame.

    • Pivot the spudger down to unclip the long edge of the ear pad.

    • Repeat around the perimeter of the ear pad until it is loose.

    • When the first clip disconnects, you'll hear an audible clicking sound.

    • This may take a considerable amount of force. If the cushion won't click out of place, move your spudger to different points along the long edge.

  3. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:03crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Remove the left ear pad.

  4. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:04crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Remove the foam liner from the left ear cup's speaker.

  5. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:05crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Use a Phillips #00 screwdriver to remove the four 8.4 mm screws securing the left ear cup cover.

  6. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:06crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Flip the headphones over, ear cups facing down.

    • Use your fingers to lift up and flip over the left ear cup cover.

    • Don't try to completely remove the cover just yet—it's still attached with many cables.

  7. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:07crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Unscrew the 4 screws in the corners of the motherboard to loosen it from the left ear cup assembly.

  8. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:08crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Carefully remove the cable ribbon from the bottom of the motherboard.

  9. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:09crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Carefully remove the multipin connector (multiple colorful wires) from the side of the motherboard.

  10. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:010crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Carefully lift the motherboard out from the ear cup to access the other cable ribbons and connectors.

  11. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:011crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Remove wires from the side or bottom of the motherboard that are attached by pin connectors.

  12. Sony WH-1000XM4 Motherboard Replacement: crwdns2935265:012crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Desolder the remaining wires that are attached to the motherboard.

    • Repeat steps in reverse order to reassemble the headphones after seating the new motherboard.

    • Reference the Service Manual on the Sony WH-1000XM4 main page on the IFixIt website to verify correct wire connections.

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To reassemble your device, follow these instructions in reverse order.

Spencer Decker

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