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Follow this guide to replace the microphone array on the Sony WH-1000XM4 wireless headphones.
Ensure the headphones are powered off and discharged.
As a precaution utilize the anti-static wrist strap to avoid damaging any of the electronic components.
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Place your headphones onto a work surface, ear pads facing up.
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Use your thumb to depress the LEFT ear pad near the long outer edge, creating a gap between the cushion and the frame. (The right ear cup is pictured, but the process is identical for the left ear cup.)
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Insert the flat end of a spudger into the gap you've created, between the edge of the cushion and the frame.
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Pivot the spudger down to unclip the long edge of the ear pad.
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Remove the left ear pad. (The right ear cup is pictured, but the process is identical for the left ear cup.)
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Remove the foam liner from the left ear cup's speaker. (The right ear cup is pictured, but the process is identical for the left ear cup.)
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Use a Phillips #00 screwdriver to remove the four 8.4 mm screws securing the left ear cup cover. (The right ear cup is pictured, but the process is identical for the left ear cup.)
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Flip the headphones over, ear cups facing down.
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Use your fingers to lift up and flip over the left ear cup cover.
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Grip the touch ribbon cable and pull it straight out of its connector on the main board to remove it.
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Remove the ear cup cover.
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Remove the microphone array ribbon from the ear cup that has just been removed.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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