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If the brush does not spin and the motor still works, then the brush belt may be worn down or damaged.
This guide will aid in replacing that belt.
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Push the lift away button and pull the handle up to separate the body from the wand section.
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Push lift away button on the wand then lift up on the top section to separate.
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Tilt the wand shaft backwards for convenient.
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Lay the head nozzle piece upside down.
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Rotate the three gray taps to the unlock position.
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With your fingers, pry and pull the brush cage open.
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Remove the 13 screws (circled in yellow) using a phillips screwdriver.
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Remove the one screw (circled in red) that has a Torx head (might be Phillips head on some models).
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Remove the horizontal screw (circled in orange) that attaches the gray side panel (necessary to remove the white cap on the roller brush in step 8)
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Lift up the top cover now that all of the screws have been removed.
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Pry tab out with a flat head screwdriver or any wedge-like tool.
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Gently press in on brush to detach.
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Pull brush down and out.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
crwdns2935221:0crwdne2935221:0
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crwdns2947410:01crwdne2947410:0
where did you get new belts? I bought a set from Amazon for a Shark NV752 and the belts are a bit to large.