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Use this guide to disassemble the roller brush compartment on your Shark Navigator.
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Pop out the two small wheels located on the front end of the bottom of the roller brush compartment.
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Remove the 10 Phillips screws located on the bottom of the roller brush compartment. (Two of these screws are located under the wheels from the previous step.)
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Remove the white plastic cover to expose the roller compartment underneath.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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Tried driver tips on two MULTI-TIP tools (standard & metric), but none fit. Looks like a very small 6-sided star w/a hole n middle. Trying again tomorrow w/mini metric set. I agree, 10 screws, two under wheels is way too much trouble for something you need quick access to often for brush cleaning. The hose has several places where it comes apart very easily. I was impressed, but this roller plate ruined it.
Nice guide very easy to follow took awhile to complete only because vacuum parts I took off with very dirty had to clean other than that the guide was very very useful and very very easy to follow appreciate it!!!
Easy to get off but hard to get it bqck on. I put the name of my shark and took it apart and it was for a lift away which I dont have now I can’t get it back together HELP
Where did you find the replacement brush bar? Im having a heard time locating one.
This truly is not intended for the user to replace the roller, but rather, they would like you to pay a lot more to take it in to service! To have a star screw with hole - which is what mine has - not Philips - and under wheels and 10 of them of varying length, and good luck, like Bettie Howard said, getting the driver to fit into the deeper holes! I have no adapter or extension - means you’d have to purchase a special tool. Luckily for me, I didn’t have to replace the roller, but rather sucked a USB cable which quickly wrapped around it. I was trying to salvage it, but after 2.5 screws later, decided it was better to cut the cable!