crwdns2915892:0crwdne2915892:0
Is your keypad not working properly? There may be extra dust and dirt stuck up underneath it that is hindering its operations. To fix this problem follow these steps.
crwdns2942213:0crwdne2942213:0
- 
   
   
- 
                     
            
Turn the phone over so that it is face down.
 
 - 
                     
            
 - 
   
   
- 
                     
            
To remove the battery, push up with your finger on the tab located on the top center of the back of the phone.
 - 
                     
            
Next, pull the battery off the back of the phone.
 
 - 
                     
            
 - 
   
   
- 
                     
            
Once the battery pack is removed from the phone, remove the five indicated screws with a size #00 Philips screwdriver.
 - 
                     
            
Bend back the antenna to access the indicated left middle screw in order to unscrew it.
 
 - 
                     
            
 - 
                     
                                                
 - 
   
   
- 
                     
            
Place the phone on its side.
 - 
                     
            
Insert the small plastic opening tool into the slot that runs along the side of the phone.
 - 
                     
            
Slowly pry open the phone by working your way around its edges with the opening tool.
 
 - 
                     
            
 - 
   
   
- 
                     
            
Carefully lift the highlighted connector between the logic board and the screen by using either your fingers or a plastic opening tool as shown in the picture.
 
 - 
                     
            
 - 
   
   
- 
                     
            
Remove the green logic board from the phone by gently lifting it up with the plastic opening tool. Be cautious to not break the logic board.
 
 - 
                     
            
 - 
   
   
- 
                     
            
Remove the keypad from the body by grasping the white rubbery pad and lifting it off the phone.
 
 - 
                     
            
 - 
   
   
- 
                     
            
Remove the dirt and grime that may accumulate under the keypad by using an air can or in this case, a brush.
 
 - 
                     
            
 
To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.