crwdns2915892:0crwdne2915892:0
If you have followed the steps on our troubleshooting page and find that your memory sticks are bad. Then, this guide will help you replace them.
crwdns2942213:0crwdne2942213:0
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Lay the laptop down so that the bottom is facing up.
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Slide the two plastic tabs to the opposing sides.
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While both are in the unlocked position, slide the battery out.
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Remove the M2.5x5 mm screw with a Phillips #0 screwdriver.
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Slide the cover 1/4" towards the front of the laptop.
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Gently push the lock springs outwards and the RAM stick will rise when it's free.
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Then, gently pull the RAM stick towards the front of the laptop.
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Repeat the last two steps for the second RAM stick if needed.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.