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Remove right Cover Plate (see attached PDF on how to remove).
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Remove right ear pad by pulling outward. See attached PDF on how to remove.
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Remove 5 screw covers with a toothpick.
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Remove 5 screws with #1 Philips screw driver.
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Remove right speaker. But be careful with speaker cable as it is not very long.
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Set volume knob all the way to 0% muted. Should fell a click by turning all the way counter-clockwise.
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Remove 3 #00 Philips screws on circuit board.
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Volume circuit board should come off. Some of the glue might hold it in, un-stick the glue with a very small flat head screw driver by prying it off the plastic housing.
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To fix the sound cutting out problem.
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Solider R11 with a jumper wire and R12 with a jumper wire, as shown. This will bypass the mute switches that have failed. The volume knob will still work just won't completely mute the headphones anymore. Which is not a big deal since you can still mute in windows settings.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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I had the right speaker break loose inside the housing. Thankfully the wires didn't break. I was able to glue it back in place and it's working fine again. Thanks for the teardown guide. I wasn't sure how to get into it to fix it.
Awesome! Glad you got them works again.
It worked perfectly, thank you.
Such an easy fix for a really annoying problem. Thank you for creating this guide. Saved me from buying a new headset :)
Works for GSP 600 as well. Thank you, problem solved!