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If your Ring Stick Up Cam Battery (3rd Generation, model number 5UM7E5) is not powering on or operating correctly, there may be issues with the motherboard of your device.
Before using this guide, ensure that the battery for the device is fully charged and that the charging port is not damaged or faulty. If you are still experiencing issues with operating your device, your motherboard may need to be replaced. This guide will walk you through the necessary steps to locate and replace the motherboard of your device.
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Turn the camera so the lens is facing away from you, and the back is facing towards you.
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Place one hand securely on the base and the other on the stand.
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Carefully twist your bottom hand counterclockwise until the indicator line reaches the unlock icon.
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Gently pull down to separate the stand from the camera body.
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Hold the camera so the opening containing the battery is toward the ceiling.
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Squeeze the silver lever labeled "push" and extract the battery from its slot.
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crwdns2935267:0crwdne2935267:0Halberd Spudger$2.99
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Remove the upper and lower silicon covers on the rear panel with your fingers or the hook-end of the halberd spudger.
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Remove the 6 mm white screw from the rear panel with the a T3 Torx screwdriver.
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Rotate the device so the base is facing upward.
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Remove the two 6 mm screws from the base (on either side of the QR code) using a Phillips #00 screwdriver.
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Remove the two 4 mm screws that connect the silver latch on the outside rim using a Phillips #00 screwdriver.
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Remove the silver latch from the base.
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Remove the front cover.
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Remove the eight 6 mm screws from the inside panel with a Philips #00 screwdriver.
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Remove the two 4 mm screws from the inside panel with a Phillips #00 screwdriver.
“Remove the front cover”. After removing all the screws and silver latch, it still feels like either it’s glued down or snapped on some how. Need more explanation on how to “ remove the front over”.
Hello Yai! You definitely have to put some strength into it! I would take one of the black spudger tools and try to pry it off! There is some sort of additional adhesive you have to work through!
I'm having the same issue. I'm also unsure where to pry with the spudger.
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Pry the inside panel open using your hands or a spudger if necessary.
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Remove the seven 4 mm screws connecting the motherboard to the camera body with a Phillips #00 screwdriver.
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Lift the motherboard from the camera body with the halberd spudger.
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Rotate the device to its side.
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With your fingers, carefully remove the white part of the cord clip from the beige base.
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Repeat this for the remaining three cords connecting the motherboard to the camera body.
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Fold the motherboard downward from the camera body, revealing a white connecting strip.
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Using the flat end of a spudger, flick the black hinge upward.
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Pull the white strip out of the slot.
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Carefully insert the spudger underneath gold adhesive at the lower left-hand corner of the motherboard.
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Gently remove the adhesive cover from the motherboard.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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Marist, Team 1-1, Chaterdon Spring 2023 crwdns2935289:0Marist, Team 1-1, Chaterdon Spring 2023crwdne2935289:0
MARS-CHATERDON-S23S1G1
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Would like to see a chip identification teardown in the future please 😊
Were can I find this motherboard
Ruben Rodrigues - crwdns2934203:0crwdne2934203:0