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Use this guide if your Bissel PowerForce Helix vacuum (Model #'s 1240, 12401, 1240R, 1700, 1701, 1797, 2190, 2191, 21913, 2691, 2692, 3313, 3313U, 3332, 3333) hose has little to no suction.
Vacuum hoses are designed to clean hard to reach spaces that the vacuum itself can’t get to.
Before using this guide, inspect the hose to ensure replacement is necessary. Check for any internal obstructions and that the hose is properly inserted. You can remove obstructions with a thin brush or compressed air. The vacuum cleaner's canister may overfill after several cleaning sessions, which can also impede suction.
Now that you have assessed the hose, make sure the vacuum is unplugged before you begin.
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Remove the single 4 mm Phillips screw that attaches the lower hose to the machine.
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Set the machine on its side to view the access plate and roller assembly.
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Remove the six 4 mm Phillips screws that secure the access plate.
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Unclip the access plate from the top and bottom.
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Remove the access plate.
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Lift up the roller assembly and pull it out towards you.
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Detach the black upper hose from the clear lower hose.
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Detach the upper hose from the machine.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.