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The spur gears can wear out or be destroyed if the blender binds. The exchange is very easy.
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Here are the new spur gears. The spare part number at BSH is Bosch 00027660
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Place the hand mixer so the bottom is facing you.
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There are three long #2 Phillips screws in recessed holes. remove those.
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With a little force pull the upper part of the housing upwards
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Lay the device on the table with the underside.
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The two spur gears are clearly visible, probably also the worn areas in the helical gearing.
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The spur gears are fixed from above by a metal plate. This metal plate is inserted into a large plastic tab on both sides.
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Gently push one of the two tabs outwards a little until the metal plate comes out of the slot.
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Lift the metal plate complete with the controller and tensioner up and away and set it aside.
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The two clamps for the stirring inserts are on top of the spur gears. Just lift them out
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Lift out the two spur gears.
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There is a plastic washer on the axle of the spur gears. Transfer that to the two spare parts.
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Work the steps in reverse order to reassemble your device.
Work the steps in reverse order to reassemble your device.
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