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This guide shows how to remove and replace the right grip shell on your PlayStation Portal.
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Before you begin repairs, power off your PlayStation Portal and unplug any cables.
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Rest a finger over the L1 bumper to prevent it from flying off when you pry.
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Insert the flat end of a spudger between the top edge of the bumper and the white shell.
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Pry up to unclip the bumper.
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Slide the spudger along the seam to release any remaining clips.
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Repeat the procedure to pry up and remove the R1 bumper.
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Align the bumper into its slot.
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Use a finger to press the bumper down firmly until it clicks into place.
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Insert the tip of an opening pick underneath the left joystick trim strip, where it wraps below the grip.
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Twist the opening pick to release the bottom clip.
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Insert the tip of an opening pick underneath the outer edge of the trim strip.
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Slide the opening pick along the edge to release the clips.
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Insert the tip of an opening pick under the inner edge of the strip.
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Slide the opening pick along the edge to release the clips.
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Grasp the bottom edge of the trim strip and slowly lift to release any remaining clips.
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Lift and remove the left joystick trim strip.
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Repeat the procedure to unclip and remove the right joystick trim strip.
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Use your fingers to align and clip the top edge in place.
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Firmly press along the remaining edges to clip the strip in place.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws at the bottom tips of each grip.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the top corners of the shell.
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Push the flat edge of a spudger into the back shell's left, inner seam.
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Keep the spudger inserted in the seam.
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Insert the tip of an opening pick into the shell's left, outer seam.
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Slide the pick along the seam to release the clips securing the edge.
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Keep a pick in the seam to prevent the shell from clipping back together.
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Remove the spudger from the inner seam.
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Repeat the previous three steps on the right side of the Portal to release the clips along the right edge.
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Carefully flip your Portal over.
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Grasp the top edge of the back shell, near a corner.
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Gently pull the top edge away until you feel the clips release in that corner.
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Pull along the top edge to release all the top edge clips.
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Grasp the bottom edge of the back shell, near the center.
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Pull away with firm force to release the clips securing the bottom edge.
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Remove the back shell.
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Align the corners near the trigger buttons first.
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Firmly press around the entire perimeter to clip the shell back in place.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the right grip shell to the Portal.
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Grasp the top edge of the grip shell and twist it slightly outwards (away from the screen) to release the inner clips.
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Insert the flat edge of a spudger underneath the inner edge of the grip shell, near the vibration motor.
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Twist the spudger along the edge to unclip the bottom portion of the grip shell.
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Remove the right grip shell.
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Use your fingers to peel the gray button cover away from the grip shell and remove it.
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Flip the grip shell over to dump out the action buttons.
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Use the point of a spudger to pry up the button gasket around the button cutouts.
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Remove the button gasket.
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Use the point of a spudger to pry up the menu button from its attachment point.
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Remove the menu button.
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Only the right grip shell remains.
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To reassemble your device, follow these instructions in reverse order.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
To reassemble your device, follow these instructions in reverse order.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
