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If the beard comb does not move, there may be a problem with the inside of the zoom lock ring, and the zoom lock precision notch may need to be replaced. Follow this guide to replace the zoom lock precision notch.
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Remove the comb from the top of the trimmer.
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Place your thumb underneath the blade and push upward to remove it.
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Hold trimmer towards you as shown in the diagram.
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Insert your prying tool/metal spudger into the marked area.
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Apply gentle pressure and begin prying open the back panel.
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Separate the panel one notch at a time. Listen carefully as you're prying the panel apart and notice each individual notch release.
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Pull the trimmer apart using your hands once the panel is at least halfway apart.
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Pull the wires attached to the battery off of the power connectors before completely removing the back panel.
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Hold the trimmer towards you.
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Place the metal spudger tool in the marked area.
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Apply gentle pressure and begin prying the front panel.
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Separate the front panel one notch at a time.
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Pull the trimmer apart using your hands once the panel is at least halfway apart.
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Locate the zoom lock precision notch in the back panel of the Beardtrimmer
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Set the zoom lock wheel to the lowest setting
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Rotate the trimmer so that the motor is facing you.
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Now gently push down the zoom lock wheel until the white button is not showing.
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Rotate the beardtrimmer again so that the battery is facing you.
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With the help of the metal spudger, apply gentle pressure on top of the wheel to remove the zoom lock precision notch .
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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