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If you are having trouble connecting to the internet or calling someone, there may be a problem with the connections between the antenna and the phone or a problem with the antenna itself. This guide can help with these problems.
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First the back panel must be removed to reveal the battery.
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Remove the battery pack.
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Remove the six T5 screws necessary to separate the backplate from the phone.
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Additionally, there are interlocking tabs securing the back plate around the edges.
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Use the opening tool to carefully go around the phone releasing these tabs.
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Lift the metal flap marked in red to reveal the antenna connectors.
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Carefully pry these the antennas from their connections, this can be done quite easily.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
