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This guide will help you replace the handset in your Nortel Networks i2004 IP telephone. You may need to replace your handset if the microphone or speaker is not working.
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Turn the phone over to view the underside, where the handset cord connects.
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Disconnect the handset cord from the back of the telephone by squeezing the clip and pulling it straight out.
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Disconnect the telephone cord from the handset by squeezing the clip and pulling it straight out.
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Connect the new handset by squeezing the clip attached to the phone cord and sliding the cord into the bottom slot of the phone.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.