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Nortel Networks i2004 IP Buttons Replacement

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If some buttons are not working on your phone, use this guide to replace them.

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  1. Nortel Networks i2004 IP Buttons Replacement, Back Cover: crwdns2935265:01crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Nortel Networks i2004 IP Buttons Replacement, Back Cover: crwdns2935265:01crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Nortel Networks i2004 IP Buttons Replacement, Back Cover: crwdns2935265:01crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • Flip the phone over to view the back.

    • Remove the power and phone cords.

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  2. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:02crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove the seven 8mm Phillips #2 screws.

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  3. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:03crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:03crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Lift up the back cover slowly because there are still wires attached to the circuit board.

    • Lifting the back cover should not require a lot of force; simply lift with your fingertips.

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  4. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:04crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Disconnect the rubber piece by pulling it out of the slot, freeing the back cover completely.

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  5. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:05crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:05crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Remove the six 8mm Phillips #2 screws.

    • Pull the speaker phone cover straight up.

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  7. Nortel Networks i2004 IP Buttons Replacement, Circuit Board: crwdns2935265:06crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove the red and white wires from the rubber casing rim.

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  8. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:07crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:07crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Lift out the speaker and set it away from the tray that holds it.

    • Then remove the black plastic tray at the bottom by lifting it straight up.

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  9. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:08crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove the two 8mm Phillips #2 screws.

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  10. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:09crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:09crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Pull the gray plastic casing away from the circuit board as you remove the clear, curved, plastic piece straight up.

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  11. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:010crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:010crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:010crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • There are three clips on the circuit board to un-clip.

    • Unclip both back black clips with your fingertips.

    • Push the middle black clip towards the bottom of the picture with a flathead screwdriver.

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  12. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:011crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:011crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • There's a brown ribbon still attached to the circuit board and phone case, so don't pull the circuit board completely off just yet.

    • Lift the edge of the circuit board over the phone case and slightly up, so the bottom of circuit board can be viewed.

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  13. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:012crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Push down each brown clip on either side of the brown metal strip using your fingertip.

    • Detach the circuit board from the brown ribbon.

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  14. Nortel Networks i2004 IP Buttons Replacement: crwdns2935265:013crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove the clear rubber casing.

    • Be careful not to flip over the front phone casing or all of the buttons will fall out.

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  15. Nortel Networks i2004 IP Buttons Replacement, Buttons: crwdns2935265:014crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Press the broken button from the front of the phone.

    • Remove the broken button through the back.

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To reassemble your device, follow these instructions in reverse order.

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Andrew Wang

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Cal Poly, Team 10-35, Amido Winter 2012 crwdns2935289:0Cal Poly, Team 10-35, Amido Winter 2012crwdne2935289:0

CPSU-AMIDO-W12S10G35

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